Privacy Policy
for Lead Radiant smma Agency
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
SMS & Mobile Messaging
If you provide your mobile phone number and sign our paper consent form, you agree to receive SMS messages from Lead Radiant. These messages may include promotional offers, updates about our lead generation services, follow‑ups regarding your interest in our services, and occasional practice‑growth tips.
Opt‑in: Consent is obtained in person or via digital signature using our paper consent form, which clearly states the types of messages you will receive, the frequency, and opt‑out instructions.
Message frequency: Varies. You may receive up to 5 messages per month.
Message & data rates: Standard message and data rates may apply as charged by your mobile carrier.
Opt‑out: Reply STOP to any message to unsubscribe. You will receive a final confirmation message and no further messages unless you re‑opt in.
Help: Reply HELP to any message, or contact us directly at ermias.mesfin@leadradiant.com or +1 202-980-3620.
Non‑sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For full details, please review our Terms of Service.
Confidentiality
We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.
Making a complaint
If you are not satisfied with the response, please contact us at ermias.mesfin@leadradiant.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.
